May 21, 2025 – NOW LIVE: We’ve launched our new electronic medical record (EMR) platform. which includes a new MyChart portal.
Click hereto access or set up your new MyChart account.
May 30, 2025 – Please note:We are currently experiencing a high volume of calls, which may result in longer wait times. Your calls are important to us. Please stay on the phone line or select the callback option when prompted, and we will return your call as soon as possible.
If you are calling about a prescription you have already requested, please be aware that processing is taking longer than normal. To avoid system backlogs, we kindly ask that you refrain from submitting a duplicate request through MyChart.
If you are out of medication and need an urgent refill, please follow the prompts on the phone message to leave a voicemail for the refill team, and they will respond as soon as they are able.
Thank you for your patience and understanding during this transition.
Release of information (medical records from The Portland Clinic): We have partnered with MediCopy to fulfill Release of Information requests. MediCopy is fully HIPAA compliant and adheres to all state and federal regulations concerning the release of medical information.
To request your Portland Clinic medical records please visit MediCopy.net/Patients. Please provide an email address on the authorization to expedite the process and delivery method. Records sent via email, or to another provider, are complimentary. Requests are processed within two (2) business days after receipt by MediCopy.
If you have any questions, please get in touch with MediCopy at 866-587-6274.
Health Information Management (medical records from other organizations): To send your records to The Portland Clinic from another facility please contact the external facility to request medical records be sent to The Portland Clinic. You can use the following contact information below:
Fax: 503-261-2600 (to fax records to The Portland Clinic)