Q: If a health issue can’t wait, can I get a same-day appointment at my clinic?
Most primary care providers offer same-day appointments — call your clinic to ask about openings. If your doctor is booked up, the clinic may have an overflow provider who can see you.
Q: What should I do if my clinic can’t get me in right away?
You have several options:
- If it can wait a day: you can schedule a next-day appointment online.
- If it can’t wait: you can go to our urgent care department in Tigard.
- If you’re not sure and it’s after hours: established patients can call our 24/7 on-call provider for guidance at 503-221-0161. You’ll receive a call back within an hour.
Q: Is there an advice line that I can call during business hours?
Yes! Just call your clinic’s main number and ask to be transferred to the clinical call center for advice. A member of our care team will be able to respond to your inquiry or direct your call accordingly to the appropriate person.
Q: What issues should be seen in an urgent care?
Any mild to moderate health issue that needs prompt attention, but is not life-threatening, is appropriate for urgent care.
Some examples are:
- Minor burns and cuts
- Sprains, strains and fractures
- Fevers, colds and flu symptoms
- Urinary symptoms
- Rashes
- Bites or stings
Q: What conditions are considered emergencies?
Call 911 or go to an emergency department if symptoms are severe or life-threatening, such as:
- Chest or abdominal pain
- Difficulty breathing
- Trauma or severe bleeding
- Seizures
- Drug reactions or poisonings
- Acute psychiatric problems
Q: It’s not an emergency, but it can’t wait, and both my clinic and urgent care are closed. What now?
Call our 24/7 on-call provider at 503-221-0161, look for another urgent care that’s open, or go to an ER that offers urgent care or fast-track services.
Q: Where is the urgent care and what are the hours?
The Portland Clinic provides urgent care at our Tigard office:
9250 SW Hall Blvd., Tigard
Mon.-Fri. 7 a.m.-5:30 p.m.
Sat. 9 a.m.-5 p.m.
